Privacy Policy
Privacy Policy
Last updated: May 2026
At Rootelle, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and contact details
- Billing and shipping address
- Payment information (processed securely via our payment providers)
- Order history and preferences
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and customer service requests
- Send promotional communications (with your consent)
- Improve our products and services
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
4. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect certain features of our site.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at privacy@rootelle.com.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Rootelle
Email: privacy@rootelle.com